Treating Customers Fairly

deVere Acuma (Pty) Ltd (‘deVere Acuma’) ensures clients are at the very heart of all that we do. We are fully  committed to providing the highest standards of client service and advice. As part of our overall approach we are fully committed to treating our clients fairly and as such we endeavour to meet their expectations of high quality service.  Our Treating Customers Fairly (‘TCF’) policy is centred around the guidance provided by the Financial Services Board (‘FSB’) to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency.


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