Complaints Procedure

deVere Acuma (Pty) Ltd (‘deVere Acuma’) is a licensed Financial Services Provider with the authority to provide financial advice and intermediary services in terms of the Financial Advisory and Intermediary Services Act in South Africa. deVere Acuma is a wholly owned subsidiary of the deVere Group which has offices in countries around the world and has its back administration office located in Malta. As an authorised financial services provider we have certain specific duties to you, our clients. One of these duties is to offer you a formal complaints resolution system which will enable you to exercise your rights as provided for in the Financial Advisory and Intermediary Services Act.


If you wish to receive a copy of deVere Acuma’s Complaints Resolution Policy, please submit your request below.